Community Action Council will begin taking appointments for the Low-Income Home Energy Assistance Program (LIHEAP) Winter Crisis program on Monday, January 6, 2025.
The LIHEAP Winter Crisis enrollment will begin on January 7 and run through March 15, 2025.
The Low-Income Home Energy Assistance Program (LIHEAP) Winter Crisis is designed to provide assistance to eligible households experiencing a home heating crisis across various fuel types, including electric, natural gas, propane, coal, wood, and fuel oil.
Applications will be accepted during the enrollment period on a first-come, first-serve basis. Income eligibility for the program is up to and including 150% of the Federal Poverty Guidelines.
Eligible households can apply for a benefit that covers the minimum needed to alleviate the crisis up to the maximum benefit. Households can reapply each time they experience a crisis until they reach their maximum benefit. The benefits are paid directly to the household’s fuel vendor.
LIHEAP is available in all Kentucky counties. Community Action Council administers the program in Lexington-Fayette, Bourbon, Harrison, and Nicholas counties. To locate the agency responsible for LIHEAP in your county, visit capky.org.
To make an appointment to receive LIHEAP services through Community Action Council, please use the online utility assistance appointment scheduler available at www.commaction.org or call (859) 300-6960.
Applicants will need to provide the following documentation:
- Proof of Social Security Number or Permanent Residence card (Green Card) for each member of the household.
- Proof of all household’s (all members) income from the preceding month.
- Most current electric bill, statement from your landlord if electric is included in your rent, statement from utility company if you participate in a Pre-Pay Electric Program.
- The account number and name on the account for main heating fuel sources and electric bill.
Applicants requesting assistance for natural gas or electric must bring a disconnect/past due notice (example: past due notice, termination notice, final notice, or utility arrearage payment plan balance). If your rent includes heat, you must bring a copy of your lease and eviction notice. Applicants who participate in a Pre-Pay Electric Program must bring a statement from the utility company that shows they have 10 days or less of pre-paid electric service.
Assistance received during previous LIHEAP seasons does not affect the household’s eligibility for this season.
Community Action Council and Community Action Kentucky administer LIHEAP in partnership with the Kentucky Cabinet for Health and Family Services, which receives the funding as a pass-through block grant from the U.S. Department of Health and Human Services.